Curriculum vitae

More than thirty years of making complex systems safe for the people who depend on them.

From Safety and Mission Assurance at NASA, to governed AI and agentic systems at enterprise and nonprofit levels, my work has always been the same job in different uniforms: understand the people and the mission, find the risk, build the systems, and leave the people running it better than when I met them. That range of experiences across multiple domains serves as my bedrock for this current age of Agentic Engineering. This culmination of experiences lets me understand both what people need and what systems can actually do.

  • Previously held Top Secret (SSBI)
  • Orlando, Florida
  • Network+ · i-Net+ · active CIW · previously held Security+
  • ISACA · ISC² · InfraGard

At a glance

One job, eight uniforms.

These bars show overlapping engagements across consulting, enterprise support, nonprofit leadership and AI work.

31years of experienceLate August 1995 to present
8sectors servedNASA, defense, academia, enterprise, legal, small business, nonprofit, AI
1100+clients supported on one contractNMCI, NAVAIR Orlando
13documented collaboration examplesFounding, leading, coordinating, convening and teaching
1995200020052010201520202025NASA / SpaceAcademiaDefense (DoD)Enterprise (WDW)LegalSmall businessNonprofit / communityAgentic AI
Years active per sector. Overlaps are concurrent engagements.

Mission log

Experience built across missions and scales.

Newest first. Each mission opens to what was at stake, what I built, and what changed. Photographs are mine; drawings are marked as illustrations.

2025—PresentAgentic AI

Agentic AI Developer & Systems Architect

Independent research and build

Organizations want automation from language models but cannot accept ungoverned tool use, unverifiable outputs, or leaking sensitive data.

Open the mission

What I built

  • Governed agent workflows with deterministic control gates, provenance records, and human-in-the-loop approval.
  • Self-hosted open-weight model stacks: model routing, retrieval architecture, MCP tool gateways, local inference on constrained GPUs.
  • Multi-agent coordination infrastructure with durable shared memory, message brokers, and auditable task ledgers.
  • Information-governance design: provenance, versioning, lineage, retention, access control, auditability.

Public TypeScript and Rust repositories for governed knowledge systems and agent orchestration; private engagements in privacy-preserving AI architecture.

  • Python
  • TypeScript
  • Rust
  • PowerShell
  • Bash
  • Proxmox
  • Docker/LXC
  • NATS
  • Postgres
  • SQLite
  • llama.cpp
  • MCP
CONTEXTCONTROLRECEIPTprovenance loops back as new evidenceHUMAN GATEGOVERNED AGENT LOOP
Illustration: a governed agent loop. Context in, deterministic control, receipt out.
2023—PresentNonprofit / community

Founder, President & CTO/CISO

Florida Armored Combat Inc. (501(c)(3))

A statewide sport with no governing body, no shared infrastructure, and teams that had never met each other.

Open the mission

What I built

  • Founded the nonprofit and built the operating model: identity, policy, security, finance controls, digital operations on open-source software.
  • Pioneered growth from 4 teams to 8 city teams (Fort Lauderdale, Orlando, Tampa, Naples, Gainesville, Tallahassee, Pensacola, Jacksonville launching) plus 3 collegiate teams (UCF, FSU, UF), all under one sanctioning body.
  • Stood up the first U.S. collegiate buhurt club at the University of Central Florida, then FSU and UF.
  • K-12 and collegiate outreach on medieval history, blacksmithing science, and fitness; Knights Champion charitable initiative.
  • From 2024: coaching new fighters and recruiting new members, applying two decades of team leadership from competitive gaming.

A statewide governing body grown from 4 to 8 teams plus 3 collegiate programs, with education, sanctioning and outreach, run on infrastructure I designed and secure.

  • WordPress
  • Linux
  • OPNsense
  • Proxmox
  • Cloudflare
  • Google Workspace
  • Open-source finance and CRM
Florida Armored Combat fighters in the list. Photo: flarmored.org.
Florida Armored Combat fighters in the list. Photo: flarmored.org.
2013—PresentEnterprise (WDW)

Senior Systems Analyst, Executive Support

Walt Disney World - Enterprise Technology (direct since Nov 2022; via Atos Oct 2013 to Nov 2022)

Executives at VP level and above, and the legal organization behind them, need technology that simply works, stays secure, and survives crises.

Open the mission

What I built

  • Dedicated technical advisement to VP-and-above leadership; liaison between executives and Global Information Security.
  • Rapid, secure work-from-home transition for WDW Legal executives, paralegals and staff during the 2020 pandemic (Citrix, 2FA, home-network hardening).
  • Exchange-to-Office 365 and PST migration for WDW Legal; records program migrating disparate sources to NetDocuments with LegalOps training.
  • Spear-phishing counter-training; eDiscovery collaboration on evidence preservation; BYOD and forensic-method modernization advice; CIA-triad review of Legal digital assets.
  • 2026: exported the EIS OneNote estate to Markdown with attachments intact and drove a Confluence migration to about 95% successful import, adding an experimental supersession map so current information is findable.
  • Formed a cross-team collective to build deterministic, governed agentic automation that reduces repetitive EIS workload.
  • Recovered lost or fragmented client data and reports repeatedly, saving hours to days of rework each time; recognized with an official Disney Recognition in 2026.

Trusted advisor to executive leadership for over a decade, and now the internal guide for VPs evaluating AI tools, vendors, and governance requirements.

  • Active Directory / Entra
  • Exchange Online
  • SCCM
  • OneDrive
  • Citrix
  • NetDocuments
  • Confluence
  • ServiceNow
  • Zoom / Polycom
CLOUD RECORDSEXECUTIVE FLOOR · LEGAL RECORDS TO THE CLOUD
Illustration: an executive floor with a records vault moving to the cloud.
2010—PresentSmall business

IT Consultant

Shaun Marshall Consulting

Small organizations carry enterprise-grade risk with none of the enterprise budget.

Open the mission

What I built

  • Designed and deployed secured, segmented networks with remote access; IP camera security systems.
  • Web presence on LAMP/LEMP and WordPress; VPS hardening and hosting.
  • Data recovery and digital forensics (TestDisk/PhotoRec, Sumuri Paladin); disaster planning and recovery.
  • Tailored policies for business operations, disaster recovery, and information security; owner education.

Owners who understand their own risk and run infrastructure that survives day two.

  • OPNsense/pfSense
  • Proxmox
  • Ubuntu/Debian
  • BlueIris
  • WordPress
  • Cisco
FIREWALLOFFICECAMERASGUESTSSERVERSoffline backup + recovery pathSEGMENTED SMALL-BUSINESS NETWORK
Illustration: a segmented small-business network with a recovery path.
2012—2013Enterprise (WDW)

Windows 7 Migration Team Lead & Technical Liaison

CNSS Inc. on the Walt Disney World contract

Migrating an entire resort property off Windows XP without stopping the show.

Open the mission

What I built

  • Led a team of four contractors plus the HyperCare validation team.
  • Coordinated off-site developers, directors and department heads on scheduling, compatible software, and configuration.
  • Designed an organized departmental deployment method that significantly reduced downtime for Cast Members.

A property-wide migration with measurably less downtime than the standard approach.

  • Active Directory
  • System Center
  • ERD
  • white-box testing
2010—2011Enterprise (WDW)

SME Support Analyst and Technical Mentor

Connextions Inc.

Call-center agents on a technical account needed real troubleshooting skill, not scripts.

Open the mission

What I built

  • Mentored agents in problem solving and resolution technique; authored and maintained the corporate wiki; first and second level support.

A support floor that resolved more on first contact.

  • DameWare
  • Active Directory
  • SAP
2006—2007Enterprise (WDW)

Senior Analyst, Disney PC Migration; Help Desk founder and manager

CompuCom Inc. on the Walt Disney World contract

Thousands of new PCs across the property with no in-house help desk for the transition.

Open the mission

What I built

  • Coordinated needs assessments and deployment schedules with ACS and Disney managers and network engineers.
  • Proposed, established and managed an in-house help center and remote-assistance function; wrote training for new technicians.
  • Applied imaging and remote-diagnosis best practice and trained others.

Reduced Cast Member downtime, simpler staging, higher field-technician productivity.

  • Ghost
  • SMS
  • Active Directory
  • Remote Desktop
HELP CENTERMIGRATION FLOOR WITH A HELP CENTER AT ITS CENTRE
Illustration: a migration floor with the help-center desk at its center.
2001—2006Defense (DoD)

Senior Field Service Technician, NMCI

CACI and TEKsystems for the Department of the Navy, NAVAIR Orlando

Over 1,100 clients on the Navy/Marine Corps Intranet, with SLA penalties measured in six figures.

Open the mission

What I built

  • Led the research team that solved a Windows Installer / Office deployment defect on Windows 2000, preventing an SLA miss worth over $200K for EDS.
  • Authored documents and hot-fixes adopted at site and enterprise level within NMCI.
  • Assisted DoD Information Assurance personnel with forensic investigations, gathering evidence within state and federal law.
  • Promoted from Field Service Technician to Senior based on performance and leadership.

Command Master Chief Award for Excellent Service, Naval Air Warfare Center Training Systems Division (2001).

  • HEAT
  • Remedy
  • Tivoli
  • Active Directory
  • SMS
NMCI · 1,100+ SEATSFIELD SERVICE ACROSS A NAVAL TRAINING COMMAND
Illustration: field service across a naval training command.
2001Defense (DoD)

Technical Project Manager, NMCI Assessment & Planning

AERA Inc.

The Navy needed every seat at NAVAIR Orlando assessed before NMCI could begin.

Open the mission

What I built

  • Hired and supervised 15 contractors; coordinated with Navy Command and DoD personnel; wrote SOPs and a lessons-learned set reused at other Naval bases.

Finished almost a month ahead of schedule.

1998—2001Academia

Electronics Lab Manager, Department of Nursing

University of Central Florida

Nursing students needed a modern computer lab and simulation environment, and nobody had built one.

Open the mission

What I built

  • Created, designed and built the first electronics nursing lab for UCF's Department of Nursing, including the first Virtual IV station; implemented Dr. Hennig's plans for computer-based training.
  • Designed, assembled and administered a 28-workstation lab with two testing stations, file and print server, and a Virtual IV simulation station; authored the Best Practices & Lab Maintenance guide for successors.

A lab that outlived its builder, with documentation for the next manager.

  • Windows NT/2000
  • HTML
  • Novell-era networking
FILE · PRINT · SIM28-STATION NURSING ELECTRONICS LAB
Illustration: the 28-station nursing electronics lab.
1996—1998NASA / Space

Safety Engineer & Computer Specialist

NASA Kennedy Space Center, Safety & Mission Assurance (RT-SRD-2A | EIC-A)

Hundreds of pressure vessels and systems across the Center, each one a hazard if its recertification lapsed.

Open the mission

What I built

  • Maintained the Pressure Vessels & Systems (PV/S) database and coordinated a recertification schedule with the major contractors.
  • Designed a web portal so contractors could identify their own PV/S and verify them against the Center's data: an early self-service, cross-organization tracking system.
  • Member of the Shuttle Upgrades Liquid FlyBack Booster project: viability of reusable kerosene/oxygen engines, specific impulse, turnaround maintenance.

Safer pad systems and a data-sharing pattern I have reused for thirty years.

  • Databases
  • HTML/CGI web portal
  • pressure-systems inspection
Pad 39B, 1997: inspecting a 2,400 psi compressed-air tube trailer. Photo from my own collection.
Pad 39B, 1997: inspecting a 2,400 psi compressed-air tube trailer. Photo from my own collection.
Late August 1995–1996Academia

Student Intern, LEAD Scholars Program office

University of Central Florida

A first professional role inside the program I belonged to: the LEAD Scholars Program office at UCF, from late August 1995.

Open the mission

What I built

  • Supported the LEAD Scholars Program office as a student intern while a member of the program.

An early contribution to the LEAD Scholars Program community and the beginning of a long relationship with UCF.

Signature projects

Work that changed the outcome.

NASA KSC · 1997

Liquid FlyBack Booster research

Shuttle Upgrades study of reusable KerOx engines: specific impulse, viability, and maintenance time between launches.

NAVAIR Orlando · 2003

NMCI Office deployment remediation

Led the research that fixed Office deployment on Windows 2000 across NMCI, preventing a $200K+ SLA penalty and keeping the schedule.

$200K+ penalty avoided
CompuCom / WDW · 2006

In-house help center for the Disney PC migration

Pitched, built and managed the help center and remote-assistance function that cut Cast Member downtime during deployment.

CNSS / WDW · 2012

Windows 7 property-wide migration

Team lead for the migration and HyperCare; departmental deployment method that significantly reduced downtime.

Team of 4 + HyperCare
Atos / WDW Legal · 2016

WDW Legal PST migration to Exchange Online

Located, organized and migrated PST archives to the right attorneys and paralegals with correct access.

WDW Legal · 2020

Secure work-from-home transition

Moved executives, paralegals and staff to secure remote work in weeks: Citrix, 2FA, asset procurement, home-network hardening.

WDW Legal · 2023

Records migration and management program

Authored the migration policy to NetDocuments and coordinated LegalOps training for retention and retrieval.

WDW Enterprise Technology · 2026

EIS knowledge estate: OneNote to Markdown to Confluence

Full export with attachments intact, about 95% successful Confluence import, and an experimental supersession map so current information wins in search.

~95% import
FAC Inc. · 2023

Founding Florida Armored Combat

A 501(c)(3) governing body for buhurt in Florida, grown from 4 teams to 8 plus 3 collegiate teams (UCF, FSU, UF), the first U.S. collegiate club, K-12 outreach, all on open-source infrastructure.

4 → 8 teams + 3 collegiate
Independent · 2025

Governed agentic systems

Knowledge-system standards, orchestration harnesses, and multi-agent infrastructure with provenance and deterministic control, published on GitHub.

How I work

Independent thinker. Team builder. Both are true.

A 2018 Predictive Index survey scored me as an Individualist: independent, analytical, persistent, terse. The strengths it names are real. What a 15-minute word-sort cannot see is what I do with them: I build teams, and I keep them.

Predictive Index · 2018-04-03

Pattern: Individualist

Dominancedrives change, big picture, comfortable with risk
Extraversionreflective, data-driven, slow to trust, pointed communication
PatienceModerately high patience
Formalityflexible, delegates detail, comfortable with ambiguity

Qualitative descriptions from the 2018 report. These are historical observations, not measured scores or a complete account of how I work with teams.

5founded3led2coordinated1convened2taught
Examples of collaboration documented in the evidence list. Counts represent examples, not distinct teams.

What the matrix cannot see

  • 1998Created, designed and built the first electronics nursing lab for the UCF Department of Nursing, including the first Virtual IV station, and implemented Dr. Hennig's plans for computer-based training.founded
  • 2001Hired and supervised 15 contractors for the NMCI assessment; finished a month early.led
  • 2002US-Southeast regional coordinator for Earth & Beyond technical issues.coordinated
  • 2004-2017World of Warcraft: led raid teams of 10 to 40 people from around the world across time zones and cultures. Recruited, trained and scheduled them, managed supply logistics, and kept them focused on shared goals and competitive results inside a gaming framework. Server First and top-100 rankings.led
  • 2006Founded and managed the Disney PC-migration help center and trained its technicians.founded
  • 2010Technical mentor to a call-center floor at Connextions.taught
  • 2012Led a four-person migration team plus HyperCare across the WDW property.led
  • 2015Created and founded The SHOW, a Star Trek Online podcast: produced and hosted expert roundtables on mechanics with community guests and STO developers and artists. watchfounded
  • 2016-2020PTO President and technology advisor, Grassy Lake Elementary; founded the PTO's 501(c)(3). Scouting BSA volunteer, Pack 551 and Troop 998G.founded
  • 2023Founded Florida Armored Combat and pioneered its growth from 4 teams to 8, plus 3 collegiate teams (UCF, FSU, UF), under one governing body.founded
  • 2024Brought the same leadership into armored combat: coaching new fighters and recruiting new people into Florida Armored Combat teams.taught
  • 2026Formed a cross-team collective at WDW to build governed agentic automation for EIS.convened
  • 2026Run a multi-agent engineering ecosystem where AI agents and humans share memory, task boards and a message broker.coordinated

Independent thinking is how I find the answer. Teams are how I make it last.

Capabilities

Skills, and the year each one was first proven in the field.

Security & governance

  • Security architecture, IAM/RBAC, segmentationsince 2001
  • Incident response, evidence preservation, digital forensicssince 2003
  • Policy, disaster recovery, business continuitysince 2010
  • Information governance: provenance, lineage, retention, auditabilitysince 2023

Infrastructure & operations

  • Windows and Linux systems administrationsince 1996
  • Virtualization (Proxmox), containers, VPS hardeningsince 2012
  • Networking, firewalls (OPNsense/pfSense), Ciscosince 2001
  • Migrations and deployments at property scalesince 2006
  • Data recoverysince 2006

Agentic AI & automation

  • Self-hosted open-weight LLMs, model routing, inference on constrained GPUssince 2024
  • Agent orchestration, MCP gateways, controlled tool use, human-in-the-loopsince 2025
  • Retrieval architecture and knowledge systemssince 2025
  • Python, TypeScript, Rust, PowerShell, Bashsince 2010

Leadership & advisement

  • Executive technical advisement (VP and above)since 2013
  • Team lead and project managementsince 2001
  • Leading distributed, multicultural teams toward competitive goalssince 2004
  • Training and mentoringsince 1998
  • Translating between leadership and specialistssince 2001
  • Coaching and recruiting (armored combat)since 2024

Credentials

Certifications, coursework, awards.

Certifications

  • CompTIA Security+ cepreviously held · 2022-2025
  • CompTIA Network+held
  • CompTIA i-Net+held
  • CompTIA A+previously held
  • Certified Internet Webmaster (CIW)held (inherited from i-Net+, still active)
  • Dell Certified Systems Expert (DCSE)previously held
  • Lenovo Certified (ThinkPad T-series)previously held
  • Microsoft Office User Specialist (Office XP)previously held

Memberships: ISACA · ISC² · InfraGard

Awards

  • 2026Disney Recognition · Walt Disney World - Enterprise Technology client service and data recovery
  • 2001Command Master Chief Award for Excellent Service · Naval Air Warfare Center Training Systems Division

Cybersecurity coursework

Cybersecurity coursework completed at ECPI University (Computer & Information Science, cybersecurity track, governance and policy focus). Coursework was the basis for the Security+ certification.

  • Network security and defense
  • Incident response and digital forensics
  • Governance, risk and compliance
  • Security policy and ethics
  • Cryptography fundamentals
  • Programming logic and design
  • Cisco networking essentials (earlier)
  • MS Exchange administration (earlier)

Continuing study

  • Coursera: AstroTech
  • Coursera: Genetics & Evolution
  • Coursera: Galaxies & Cosmology
  • Coursera: Nanotechnology
  • Essentials of Digital Security
  • Game design and Go/PowerShell self-study

Service and community

Where the teams come from.

  • Florida Armored Combat · Founder, President, Knight · flarmored.org
  • The SHOW (Oden Knight, YouTube) · Creator, founder, producer and host; Star Trek Online expert roundtables with community guests and STO developers and artists · youtube.com/c/odenknight
  • Grassy Lake Elementary PTO · President and Technology Advisor; founded the PTO's 501(c)(3)
  • Scouting BSA Pack 551 and Troop 998G · Volunteer
  • Breakthrough Theatre of Winter Park · Technology Advisor, AV and Effects Specialist
  • Home-school families · Science and technology education support
  • Project Warp · Science advisor and voice of Professor Kim